You recently viewed

Clear recently viewed

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Michael Wells
Slat Order Confusion

At the time I ordered slats and valances, I needed 103 slats and 3 valances.
The site would not let me order all 103 slats at once so I had to order 100 for the 10% discount and then 3 additional slats.
BUT, the additional "slats" ended up being short valances the same length as the slats that were sent along with the correct length valances.
They would not accept returns of the incorrect valances but they did give me a 40% discount to "re-order" the correct item/slats. Was not happy about the additional cost! They are shown to have shipped and I'm still waiting for them.
THEN, when I got the 100 slats order, THEY WERE THE WRONG COLOR! After contacting the company they said they would make a new order. When I asked about returning the incorrect slats, they said they do not accept returns and to throw them away.
Still waiting on the correct replacement slats. My credit card has been billed for all of this BUT it will only get paid when I receive the correct product ordered.