Reviews

Based on 9241 reviews
93%
(8639)
5%
(505)
1%
(69)
0%
(11)
0%
(17)
Great

The color was great as well as the quality of the slat sample! I am still waiting to decide if I will order as I am waiting for kitchen to be completed from remodel with new color.

Custom Headrail for vertical blinds

Gotta give these guys a 10 of 10. Looks good, works great, and exactly the length requested. Delivery time wasn't bad either, especially for a custom length.

Will order again when remodeling my office area

Very Pleased

We ordered three valances for the kitchen windows and one for the family room. When we moved into this house there were no valences on the vertical blinds and it looked very unfinished. The valances came in about a week and were cut exactly to the size we ordered. They were delivered in a sturdy package and were wrapped in plastic. We’re very pleased with the result.

Replacement track

Worked perfectly. I’ve been without a blind since October. So relieved to have found what I needed and most importantly… it fit perfectly

Perfect match

I purchased 5 replacement slats for my daughter’s patio blinds in her apartment. I wasn’t sure of the exact color but the crown alabaster looked the closest online.They were a perfect match! I now know where to purchase again if her cats damage some again in the future.

Big mistake

First of all Daniel Pecoraro did not make this purchase, I Sally Pecoraro his mother made this purchase,and not only that ,the headrail is not what I really ordered. I ordered G71 and received another one. I have not installed yet, but I think it will work, if not I will get in touch with reseat.

Exactly what I needed

Such a great service to offer custom amount of slats, custom color material and length. Ordered three slats exactly what I needed. Took a little while to ship but because it’s so custom it’s to be expected. Couldn’t be more thrilled with this order, didn’t think it was possible to replace 3 slats of a weird color and texture.

Great replacement

Loved the total experience! Easy ordering, great packaging and timely. Who could ask for more? Thank you

Everything as expected

Joints were tight, color met what was expected, hardware was sturdy, instructions reasonable. I did have to cope the dust cover to meet the irregularities of the wall over the blinds but that is something I knew I would have to do.

J
3 1/2" Vertical Blind Replacement S-Slat (Quantum Cream)
Jack Bettelon
As Ordered

Slats were delivered as ordered. Very satified.

Not built as specified/paid for, horrible customer service effort and turnaround.

I have to admit, first, that I am overall really disappointed with the customer service effort with this purchase. I ordered an 8' long headrail (be wary of the fact ~ and note that there's no prior warning of this ~ that the only shipping option can be up to almost 70% of the cost of the item, itself!!) and it did not come as specified and paid for. The morning after it arrived I called the customer service number to see what options were available (hoping that I could just make the adjustments myself to meet my needs vs imagining the hassle of having another one shipped and having to return ship/discard of this one, present) and left a voicemail. After a day or 2 of no call or response I called again; still, no available cs agent. I also tried the live chat a few times and it does not work. I finally send an email and they respond a few days later (I emailed on a Friday morning). In the meantime while awaiting any form of response I elect just to install the headrail that I have and reconfigure the space to work around it, get it out of the way. The response on Monday addressed none of my questions, merely apologized and said they'd "issue a remake," which I was really hoping to avoid. I responded that I would rather them cancel and just pay back the additional charges for my specifications and they more quickly obliged. Still, I feel the response-resolution was woefully insufficient, that little accountability for the mishap(s) was taken, and that my experience as a customer was extremely poor.

The good:
- The item was delivered before the original estimate (but paying $150 to ship was Insane!)
- Installation was straight-forward, seems that it will otherwise meet my needs

The bad:
- When there were problems, ReSlat was hard to reach and inefficient with the customer's time.
- About a week turnaround to even acknowledge the customer issue, despite numeral attempts to contact.
- Shipping costs are absurd.
- There doesn't seem to be any real recourse for if the wrong item/spec is shipped, outside of shipping a new one. What am I to do with the original one? Or two of them? Is it not possible for me to adjust myself vs all this hassle? I still do not have answers to these questions..

As this is all for a custom blinds project I've yet to see if all of this headache will actually be worth it, but I am hopeful. I will update with any further issues.

Perfect!

Easy to order the exact size. I needed two and they fit seamlessly with the existing slats which are original to the home. Arrived well packed. All around great experience with this company

F
3 1/2" Vertical Blind Replacement S-Slat (Quantum Model)
Fabian A Feliciano
Just Beautiful

At first I was a bit weary about buying these slats on my own with my measurements. Nevertheless, I am actually floored by how great these slats look. They are just beautiful. It was an easy process, from measurements to ordering. Yes, buy them!

Worked fine

Everything fit nice and looked fine. Shipping box was a little crushed but nothing wrong inside.
So Iam pleased.

Valance

Excellent quality, great workmanship, did take awhile to receive, but worth the wait.

Highly recommend!

We replaced all our vinyl blinds and we love them. They are excellent quality and the exact size we asked for. We will for sure be repeat customers. Highly recommend this company!!

Excellent product

Second purchase of G-71 vertical blind headrail from Reslat.com. Easy install, easy to follow instructions. Very satisfied with purchases.

replacement

Great replacement old one was yellowed would recommend to others if needed!

They are really nice but I need a dark brown to blend in with them but not expensive ones .I only need like eight of them.

We were very happy with your product.

Lack of shipping status/updates

The website does not provide shipping status, and I was unable to get emails or calls back - so couple weeks later I almost gave up and cancelled the payment. Finally I got an email that the order shipped, then it came with some packaging damage on the outside, but the inside was fine (whew!). The blind slats are working fine. Paid $9 shipping - Just wish I knew to order a couple more slats to get the free shipping! All in all, it turned out good.

Perfect Fit!

I received the perfect fit and color. I was looking around for these verticals and couldn't find them anywhere until I checked out reslat.com. I'm really impressed with the quality of the product, the fit and finish. I will definitely be using them again. I absolutely recommend them for anyone who's looking for verticals, slats, headrails, hardware, and cornices.

Replacement vertical blinds

Love the new slats and header I got from ReSlat. They are high quality and exactly what I wanted. The customer service was excellent when I had questions or needed help. Very prompt and knowledgeable!

B
3 1/2" Vertical Blind Replacement Slat (Chenille Aluminum)
Benjamin Trumpler
Amazing!!!

I could not be happier!!! The blinds are so beautiful and the quality is amazing. I had purchased a few samples and I am really pleased with them. Getting many compliments. Reslat is a great company and I will continue to do business with them for all my blind needs. Don’t hesitate you will not be disappointed!

Custom sized blinds are not easy to find locally. Great service and quick turnaround time. Thank you!